Win the On-Boarding Race with Real Time Underwriting

Access results in under 7 minutes, thanks to InvestiGate's sophisticated mirroring technology.

Don't waste your time with irrelevant data from dozens of sources. 
Focus your efforts - and achieve more, faster.

InvestiGate On-Boarding Workflow
eCommerce

With the eCommerce revolution showing no signs of slowing down, online shops and service providers have become an important pillar of any portfolio.

Mail Order & Telephone Order

Although not on the forefront of innovation anymore, these merchants are still holding their own in many niche markets.

Face-to-Face

Despite the eCommerce revolution, brick-and-mortar stores aren't going away anytime soon.

One Platform for All

Take informed on-boarding decisions, regardless if you are dealing with a card-not-present, face-to-face, Mail Order and Telephone Order (MOTO) or micro merchant.

As an online research tool, InvestiGate is ideal for underwriting eCommerce merchants. That doesn't mean it only works for them. Nowadays, the vast majority of merchants (intentionally or unintentionally) have an online presence that can be investigated.

Through its integration of open source intelligence gathering and third party information providers, InvestiGate can cope with any type of merchant.

User Interface

Manually enter merchants and websites via our InvestiGate user interface.

Batch Upload

You can upload your entire merchant portfolio via batch upload.

API

Use our API to integrate InvestiGate into your native risk management system.

Flexible Integration

No matter if you just want to investigate some special cases, or make InvestiGate part of your everyday risk management process - we got you covered.

For single merchants, the InvestiGate user interface guides you through the necessary steps of creating a case file, with a batch upload you can transfer your entire merchant portfolio to our platform, and for a more immediate integration, we can provide you with API access.

Low Risk

These merchants have done their homework and can usually be on-boarded quickly.

Moderate Risk

Medium risk merchants have some significant problems, but they can usually be mitigated - for example through financial collateral.

High Risk

Be extremely cautious in dealing with these merchants, as there are credible signs that they are involved in fraud, transaction laundering or similar egregious behaviour.

Clear Risk Indicators

No more than seven minutes after entering a merchant's data and website, InvestiGate issues a preliminary risk score.

This serves as a first hint of the overall on-boarding risk, and lays out a clear-cut underwriting path  for you. Every red flag you review in the process makes the score more accurate.

Individualize the Investigation

Any time during the course of underwriting, you can add additional investigate modules to your InvestiGate case file.

Fine-tune your research with investigative modules, built to address your specific needs.

Accept

If everything checks out as expected, nothing stands in the way of on-boarding.

Mitigate

Some issues might keep you from on-boarding immediately, but can be resolved by working with the merchant.

Decline

If the problems revealed during the investigation are too severe, it might be better to decline.

Take Informed Decisions

After working through an InvestiGate case file, you usually know a whole lot about the merchant in question.

This knowledge will help you take the appropriate measures and decisions to keep your portfolio profitable in the long run.

Of course, the journey does not end at on-boarding: Through InvestiGate, you can immediately set up the appropriate monitoring regime via PULSE.

We are a Merchant Monitoring Service Provider (MMSP)

Web Shield is an official member of Mastercard's MMSP program. This means, as a principal member, you benefit from BRAM and Transaction Laundering Safe Harbor.

Comply with Visa's Global Brand Protection Program (GBPP)

Although Visa does not currently offer a robust Safe Harbor program, all of our solutions take their GBPP into account in their risk assessment methodology.

A well-filled toolbox for Underwriters

The standard version of InvestiGate gives you access to a broad array of research modules that already go beyond mere keyword flagging.

Enhance Your Investigation

Every merchant has a unique profile. With InvestiGate's optional modules, you can adapt every investigation to your requirements - for a truly risk-based approach to underwriting.

Try InvestiGate for free

Test our solutions with real-life cases - and see how they compare.

Request a Trial
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